Terms & conditions
By accessing, using, browsing or booking through www.365Journeys.com (the “Site”) or Directly or Indirectly through 365 Journeys or its representative(s), you agree that you have read, understood and agree to be bound by these terms and conditions and you agree to comply with all applicable laws, rules and regulations.
Information 365 Journeys has taken all care (as it reasonably can) to ensure that the information posted on the Site is accurate and complete. Please however note that 365 Journeys does not warrant or guarantee the accuracy or completeness of the information provided on this Site. Under no circumstances shall 365 Journeys be liable for any loss or direct, indirect, incidental, special or consequential damages caused to you by your reliance on the information posted on this Site.
The information on this Site and these terms and conditions may be changed or updated without notice. Users are deemed to be apprised of and bound by such changes. 365 Journeys may also make improvements and/or changes in the products, services and/or programs described on this Site at any time without notice. 365 Journeys hereby disclaims all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and
When you use the Site for booking holidays, please ensure that all the information provided by you such as names, dates of travel, passport numbers etc is accurate. 365 Journeys cannot be liable for any erroneous information given by you. 365 Journeys shall not in any way be liable for any loss or inconvenience suffered by you as a result of erroneous information provided by you. In case of third party products and advertisement displayed on our Site, we shall not in any way be liable / responsible for the contents, quality or safety of such of the third party products and advertisements. We do not in any way or in any manner endorse the products or services advertised on the Site by third party advertisers. Users are solely responsible for verifying the contents and information provided in such advertisements before making any decisions based on the same.
Within the receipt of Deposit we shall start processing your booking and will sent you the confirmation within Seven Days from the receipt of the deposit. While in most instances we are able to confirm all the arrangements within a few weeks of receiving the order, in some instances changes may be required or some confirmations may have to wait till much later. If we need to make a significant change to the itinerary booked, such as a change of hotel or mode of transport or omission of a place, it is done with your concurrence. It is thus important that you give us sufficient contact telephone numbers, both for daytime and evenings, so that changes to your itinerary, if any, can be
discussed. The remaining payment must be paid 45 Days prior to the arrival or even you can make a part payment of 50% and the balance on arrival in the Destination. Two weeks before your arrival we will send you a soft copy of Tour Program along with Local Contact Information and will guide you on meeting at the Airport. Once we receive you at the Airport we will handover you the hard copy of your travel itinerary along with your Hotel Voucher, Service Voucher and (Internal Flight or Train) Ticket If any.
Travel Insurance It is a condition of booking one of our tours that the traveller is adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of the client.
Cancellation/Refunds In case of cancellation of reservations and/or tour/travel services due to any avoidable/unavoidable reason(s) we must be informed in writing. You must notify us in writing stating the reasons for cancellation as you may be covered by your insurance policy. Cancellation charges would be effective from the date we receive the intimation in writing and cancellation charges would be as below.
- If the reservation is Cancelled greater than 60 Days Prior to the arrival Cancellation charge will be the deposit paid
- If the reservation is Cancelled 30 Days prior to the arrival cancellation charge will be 50% of the package
- If the reservation is cancelled 20 Days prior to the arrival cancellation charge will be 80% of the package
- If the reservation is cancelled 15 to 0 Days prior to the arrival cancellation charge will be 100% of the package
During “Peak-Season,” which is defined by the density of tourist inflow in each region, and may vary from place to place and hotel to hotel, any particular hotel may implement a different cancellation policy. The travel agent is bound to follow the hotel specific cancellation policy; and in case of variation from the above stated policy, the excess in cancellation charges will be borne by the client and not the travel agent. After the trip has started, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours. We will also not be liable for any additional cost incurred due to flight delays or cancellation, train delays or cancellation, fog, strikes etc.
Excursions / Representatives and Agents
- (a) Excursions only form part of your holiday arrangements if they are described in this website or purchased before departure. Game drives in wildlife reserves will be subject to the rules and regulations applicable to the particular reserve at the time of your visit and as laid down by the relevant government. Such rules and regulations are subject to change without notice and are beyond the control of 365 Journeys.
- (b) Our acceptance of liability for the acts of our representatives or agents in clause above is only binding if our representatives or agents are acting with our authority and/or performing their duties as described in this website or brochure. This excludes for example any social contact that you may have with them.
Complaints and Claims We try our level best to give quality services to our clients, however just by chance in case if you are not happy with any of the services, then please notify us immediately enable us to take quick action to rectify it to avoid the same problem happen again during the next stage of the trip.
Here we leave our contact details for immediate action LINKS
Our Site may provide links to other websites. When you click on any of these links, you are leaving our Site and entering another website and we shall have no liability/responsibility for such other websites (save and except those which belong to us). Legal Jurisdiction For any dispute, the Civil Court of New Delhi, India is to be acknowledged as the sole competent authority.